Submit a request

Your email address

Request For

Billing Category

Ticket Product

Select the Apteryx product(s) associated with the issue. (Can select multiple options)

Registration No. / Serial No.

Apteryx software registration number(s) or Tuxedo hardware serial number(s) (Typically for registration resets or hardware RMA's)

Subject

Description

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Priority

Practice Name

Please provide the practice name associated with your Apteryx account

Practice Phone Number

(No symbols or spaces please, i.e. xxxxxxxxxx)

Contact Phone Number

The best number for us to reach you on.

Phone Extension

XVWeb URL or Denticon PGID

Where you login to your XVWeb Account (https://example.xvweb.net)

When did your office Go-Live with Apteryx Software?

Affected Imaging Hardware (Required for Imaging Tickets)

What imaging hardware is related to the Ticket's issue? [i.e. Schick 33 Sensor or Planmeca Promax Pan]

Number of Workstations

Please provide the number of workstations having issues.

Attachments

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