The Apteryx General Emailer will only work with Microsoft Outlook's locally installed 32-bit version, installed to the default path (typically C:\Program Files (x86)\Microsoft Office\Root\Office*).
Below are basic guides to finding out what Bit-Version Microsoft Office is within Office 365 and 2016, Office 2013, Office 2010, and Office 2007.
- Outlook 2016 and Outlook 365: *
- In Outlook, click File.
- Click Office Account.
If you don't see Office Account, option, click Help. You'll see the product version on the right side of the page. - Click About Outlook.
- The top of the About Outlook box shows the version number and whether you're using 32-bit or 64-bit.
- In Outlook, click File.
- Outlook 2013: *
- In Outlook, click File.
- Click Office Account.
If you don't see Office Account, option, click Help. You'll see the product version on the right side of the page. - Click About Outlook.
- The top of the About Outlook box shows the version number and whether you're using 32-bit or 64-bit.
- In Outlook, click File.
- Outlook 2010: *
- In Outlook, click Help.
- The far right of the Help tab shows the Outlook version number and whether you’re using 32-bit or 64-bit.
- Outlook 2007 was only made as a 32-Bit version. *
Article Version 1.2 2022.05.16