Imaging Bridge Installation - DataGrabber

This article is designed to provide a generic guide to installing/updating an Imaging Bridge, which is a connection that DataGrabber can use to point to and launch a specific 3rd party imaging software. To see which imaging software have Imaging Bridge support, reference the article NameGrabber/DataGrabber - Practice Management and Imaging Software Support.

Perform the following steps to download and install/update an Imaging Bridge:

• Download the appropriate Imaging Bridge from the Apteryx Updates Page under the section Imaging Bridges (Launched Applications).
  
• Make sure that all instances of DataGrabber have been closed.
• Run the downloaded upgrader EXE file as Administrator by right-clicking the file and selecting Run as Administrator (most Imaging Bridges should be run from the server where the DataGrabber is installed)
• The Apteryx Application Upgrader should populate and may ask the location of the Apteryx software, select Yes on all prompts, and as long as it ends stating # file(s) successfully upgraded / No errors, then click Finish.
  
• Re-launch DataGrabber and test.
  • Some Imaging Bridges may have some options that may need toggled in order to avoid errors (such as changing the DOB format). These settings can be accessed by right-clicking on the DataGrabber icon in the Windows Task Tray and selecting Customize > Launched Applications
    
    select Continue,
    
    double-click on the listed launched application needing settings changed, adjust any settings necessary, and then click on the OK button(s) until the Launchable Applications window has been closed.

Article Version 1.1 2022.1.5