Best Practice for Computer Names and Location Assignment in XVWeb

Why This Matters

• AI Enablement: XVWeb uses capture station–to–Location assignment to determine which images are sent to the AI vendor. This minimizes unnecessary data transfer and storage costs.
• Analytics Accuracy: Proper assignment ensures location-specific metrics for capture usage, retakes, and device analytics in XVWeb Analytics.
• Avoiding Conflicts: If two computers share the same name, XVWeb treats them as one capture station, causing image routing errors and inaccurate analytics.

Important: Capture stations will appear in XVWeb after at least one image has been captured. That said, pre-capture assignment is possible.

Recommended Best Practice

What matters is that each capture station across your organization has a unique computer name.  While we have a best practice to recommend below, this is a decision for your customer's IT leadership team to make and implement.

Structured Naming Convention (Preferred)

• Pattern: <SiteCode>-<Room>-<Station#>
  • SiteCode: 3–5 characters unique to each physical location (e.g., 101, 102, GDN1, CLT-1).
    • For Denticon customers, we recommend using your Denticon OID
  • Room: Use the operatory or dedicated imaging room name (e.g., OP1, OP2, PAN).
  • Station#: Two digits (e.g., 01, 02).
    • Example:
      101-OP1-01 or 102-PAN-01
    • Why: Easy to interpret, supports audits, and scales well for DSOs.

Handling Legacy Duplicate Names

• If multiple locations share the same capture station name:
  • Assign that name to an AI-enabled Location if any of those locations are going live with AI.
  • Afterward, rename PCs to unique names following our recommended best practice above.
  • Capture a test or blank image on that computer so the new name appears in XVWeb.
  • Assign the new capture station name to the correct Location in XVWeb.

Operational Notes

• Capture Station Assignment Steps: Assigning Capture Stations to Locations – Apteryx
• Assignment Timing: Capture Station Assignment can only occur after the first image is captured on a workstation and is visible in XVWeb.
• XVCapture Tokens: If you experience the out of tokens error after renaming your capture station, submit a support ticket informing support that you just changed your capture station name and ask support to revoke your XVCapture tokens. (article: "Out of Tokens" Error – Apteryx)
  
• XVCapture Default Configuration: It is expected after renaming your capture station to get the below message when launching XVCapture for the first time.  Select Yes here and submit a support ticket informing us that you renamed your capture station if any issues occur.
  
• Deleting Capture Stations: There is not a way to delete computer names.  The information is pulled from the image DICOM data for the capture station acquiring the image.
  
  
  
  
  
                                                    Article Version 1.1  4/27/2026