Printed Layouts Appear Blank - XrayVision/XVLite

Microsoft has released an optional update to address this issue. If you are affected by this issue, please run the following optional update. March 18, 2021—KB5001649 (OS Builds 19041.870 and 19042.870) Out-of-band

For more information on the cause, please read below.

A Windows Security Update (specifically Microsoft KB5000802) has caused a problem with many applications when printing. March 9, 2021—KB5000802 (OS Builds 19041.867 and 19042.867)

XrayVision and XVLite are among the many applications that have been affected. DCV/XVWeb Capture are not affected.

This issue appears with the x-rays/images appearing as blank or blacked-out tiles, instead of the intended images (as pictured below).

Note that Single Image printing has not been affected, only the printing of Layouts.

Article Version 1.6 2021.03.23