Top
Home
Submit a request
Sign In Reset Password
  1. Apteryx
  2. General

General

FAQ

  • Contact Us
  • Purchasing Hardware, Software, or Support Packages
  • Installation of Software
  • Software Version History
  • Rebranded Software
  • Backing up Apteryx Software
See all 9 articles

Announcements

  • Welcome! - How to Access and Navigate the Apteryx Help Center
  • Sunset Announcement of XrayVision
  • Sunset Announcement of XVLite
  • Sunset Announcement of TWAIN Drivers
  • Transitioning from XVCapture/DCV 3.4 to 3.5
  • Issues Accessing Current/Archived Tickets
See all 9 articles

Generic Issues

  • Apteryx Running Slowly Over a Network
  • Disable USB Power Management / Selective Suspension
  • Intermittent Software Crashing/Freezing
  • Open File Security Warning
  • Programs Not Launching at PC Boot

Documentation

  • Database Conversion Process
  • DataGrabber Self-Installation Guide
  • System Requirements
  • Whitelisting for Apteryx Software


Home
Remote Support



Hours: 8:00AM - 8:00PM EST
313 S. High Street, Suite 200
Akron, OH 44308