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  1. Apteryx
  2. General

General

FAQ

  • New Client Guide
  • Login Instructions
  • Differences between XVCapture, XVWeb, and XVWeb Capture
  • DataGrabber System Requirements
  • XVCapture System Requirements
  • XVWeb System Requirements
See all 15 articles

Announcements

  • Welcome! - How to Access and Navigate the Apteryx Help Center
  • Sunset Announcement of XVLite and XV3
  • Sunset Announcement of TWAIN Drivers
  • XrayVision Version 4 Sunset Announcement
  • Transitioning from XVCapture/DCV 3.4 to 3.5
  • Issues Accessing Current/Archived Tickets
See all 9 articles

Generic Issues

  • Apteryx Running Slowly Over a Network
  • Disable USB Power Management / Selective Suspension
  • Intermittent Software Crashing/Freezing
  • Open File Security Warning
  • Programs Not Launching at PC Boot

Documentation

  • Database Conversion Process
  • DataGrabber Self-Installation Guide
  • How to check your current total XVWeb storage
  • Image Quality Upgrades
  • System requirements for Apteryx software offerings
  • Whitelisting for Apteryx Software


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Akron, OH 44308