The Safety Cache is a holding ground for images that were not properly saved or forwarded due to some unforeseen issue, such as a software or hardware crash. If images become stored within the Safety Cache, a prompt will populate when launching XrayVisionDCV/XVCapture letting the user know of these images and providing the option to correctly store/forward them at this time, or to skip for now and be prompted again later.
If you have already clicked on the Yes button, and the images appear to have successfully stored/forwarded, however you are prompted again each time you open the software, this means that the current logged in user does not have adequate permissions in the Safety Cache folder and is unable to remove the image files after successful restoration.
Our recommendation would be to update the permissions on the Safety Cache folder to allow the current user the Modify, Read & Execute, Read, and Write permissions. Alternatively, the images can be cut from the Safety Cache and pasted in a separate temporary folder where they can then be imported into XrayVisionDCV/XVCapture (reference our Importing Images - XVCapture/DCV article).
The following steps can be used to find the Safety Cache folder path and move the image to another folder:
- Open XrayVisionDCV/XVCapture
- Click on Advanced User Tools and select Preferences
- The default password is AKRON
- Select Database from the left-hand menu
- The Safety Cache path will be listed under the Safety Cache section on the right
- After finding the current SafetyCache folder from the steps above, navigate to the folder by opening Windows Explorer and pasting in the path found above.
- Find the folder with the computer name (usually the only folder in the SafetyCache folder and double click it.
- Move any images in the folder to another folder (we recommend making a new folder on the Desktop to move the images to)
- Import the images into XVCapture using Importing Images - XVCapture/DCV
Article Version 1.2 2022.05.6